Frequently Asked Questions
Why did you change your name and look?
The name and colors present a new corporate image that captures the strength and stability of the new organization.
Back to top
Why did Network and CLI merge?
The merger allows Network Global Logistics (NGL) to provide a complete supply chain solution that incorporates warehousing, transportation (including our industry-leading Same-Day/NFO services), logistics and fulfillment. This integrated solution is perfectly aligned with the requirements of our customers and the new, fast-paced global economy.
Back to top
Can you give me a quick overview of CLI?
Commodity Logistics, Inc., (NGL Warehouse, LLC), is a 135 employee, Lockbourne, Ohio based provider of integrated logistics services and supply chain solutions. The company operates over 2 million square feet of dedicated and multi-tenant high volume distribution and e-commerce fulfillment facilities across the US and Canada. They have extensive experience serving a wide range of industries including: Electronics, Retail, Manufacturing and Food Service. CLI has six company-operated facilities across North America.
Back to top
Will NGL still provide customized service?
Absolutely! Customized services are at the core of all of our solutions.
Back to top
The new name includes ‘Global’. Does that mean customers can ship or store in international locations?
Through our alliance partners we can provide end-to-end global supply chain solutions. As an example, we do not currently own facilities in Asia, but we do have an Asian alliance partner who provides warehousing services to our clients on our behalf. We are also working to extend our reach beyond our core markets. We are hoping to announce a series of partnerships that will give us an impressive global presence.
Back to top
What benefits can customers expect from the combination of Network and CLI?
From shipping raw materials to full e-commerce, customers get an integrated approach that enhances their competitive edge and operational efficiencies.
As the industry’s leading premium provider we offer solutions that improve how customers service each of their key audiences. In addition, NGL’s state-of-the-art IT systems and expedited transportation resources offer customers a unique opportunity to exceed expectations within their organization, and with their customers.
Back to top
Whom should customers call for support?
Please continue to use the same phone numbers and addresses as before the merger.
Back to top
Will NGL continue to support all existing CLI and Network customers?
Yes, you will continue to enjoy the high level of customer service each company is known for.
Back to top
What number do I call?
Please continue to use the same phone numbers and addresses as before the merger.
Back to top
Will NGL team members’ e-mail addresses change?
Yes. As of April 2, 2007, our e-mail addresses will be, first initial last name, as in asmith@nglog.com. Emails directed to old CLI or Network email addresses will be redirected to the new address.
Back to top
Will I still send invoices/payments to the same location?
There will be no change in the way you contact us. Please continue to use the same telephone numbers and addresses as before the merger.
Back to top
|
