Logistics & Supply Chain

Service Parts Logistics

Optimize Your Service Parts Logistics to Boost Your Bottom Line

Service parts logistics has emerged as a key driver of competitive differentiation and profitability in technology-intensive industries. Particularly for manufacturers whose high tech goods are under commoditization pressures, after-market service operations are an increasingly important selling point and revenue source. Recent economic weakness has accentuated the role of post-sales service operations in manufacturers’ revenue mix, as customers put off new purchases and look to extend the life of their current equipment.

To a large degree, a manufacturer or retailer’s ability to run a high quality, highly profitable post-sales service operation will come down to the effectiveness and efficiency of its service parts logistics. Because service parts logistics are complex, dynamic, and challenging – characterized, for instance, by irregular demand and by tension between minimizing inventory costs and minimizing customers’ down-time – many businesses muddle through with service parts logistics performance that’s well short of ideal. Under-performance in your service parts logistics network can inflate your costs, damage customer relations, and erode your profits.

NGL Can Help You Optimize Your Service Parts Logistics

Network Global Logistics is a premier provider of time-critical transportation and integrated supply chain solutions, including service parts logistics. NGL can help you reduce your service operation costs while improving the support that you provide your customers. Many reasons make NGL the best choice to help you design and implement a service parts logistics network that can drive a highly effective and profitable post-sales service operation:

  • Consistent top performance. NGL consistently achieves among the highest inventory accuracy and on-time shipping levels in the industry. By consistently getting the right part to the right place at the right time, we’ve earned and kept the business of leading Fortune 500 companies who demand the highest performance from their service parts and spares distribution networks.
  • Complete, customized solutions. NGL offers a comprehensive suite of service parts logistics solutions, including inventory management, time-urgent transportation, reverse logistics, parts swap out, and on-site repairs. Leveraging our extensive experience in specific industries including medical equipment, telecommunications, aerospace, semi-conductors, and networking, we can design and implement a customized solution that’s perfectly tailored to your company’s particular needs.
  • Unmatched mission-critical transportation expertise. NGL pioneered “next flight out” service nearly four decades ago and we’ve been a leader in mission-critical transportation ever since. We provide our clients a full range of expedited transport services ranging from global NFO to same day local delivery.
  • Global reach, global experience. Network Global Logistics operates a world-wide network of forward stocking locations and regional distribution centers to ensure that you meet your rapid-response service agreements with all your customers, wherever those customers may be.
  • Superior systems and service. Our leading edge technology systems provide you an unprecedented degree of visibility into and control over your service parts logistics operation. And we stand behind our logistics and transportation solutions with 24x7x365 customer service, delivered by highly trained NGL personnel.

Click here for more information or a free evaluation of your service parts logistics needs.

Network Global Logistics is a premier provider of same day courier services and integrated supply chain solutions. We offer first flight courier services including global NFO. Our same day delivery service offerings include same day air, local same day delivery, and stat delivery for the medical industry. Along with our expedited courier services, NGL delivers superior logistics solutions including service parts logistics, spares logistics, and pick and pack fulfillment.
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